Privacy Policy

Effective Date: July 2, 2026  |  Last Updated: July 2, 2026

1. Introduction and Who We Are

Welcome to Dewey's Pizza. We are a food service business operating in the United States, committed to delivering exceptional pizza and dining experiences to our valued customers. We understand that your privacy matters deeply, and we take our responsibility to protect your personal information with the utmost seriousness.

This Privacy Policy applies to all personal information collected through our website located at deweysnew.click, through online ordering systems, promotional communications, loyalty programs, and any other services we provide (collectively referred to as "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

Dewey's Pizza acts as the data controller for the personal information we collect about you. This means we determine the purposes and methods by which your personal data is processed. Our contact information for all privacy-related matters is as follows:

2. Scope and Applicability

This Privacy Policy applies to all individuals who interact with Dewey's Pizza through any digital or physical channel, including but not limited to:

• Visitors who browse our website at deweysnew.click
• Customers who place online food orders
• Individuals who register for an account on our website
• Subscribers to our email newsletters, promotional offers, or loyalty programs
• Users who contact us via email, contact forms, or other communication channels
• Individuals who participate in surveys, sweepstakes, contests, or feedback programs
• Visitors who interact with our social media pages or content

This policy does not apply to the privacy practices of third-party websites, applications, or services that may be linked from our website. We encourage you to review the privacy policies of any third-party services you visit.

3. Information We Collect

We collect several categories of personal information to provide you with the best possible food ordering and customer service experience. Below is a detailed breakdown of the types of data we may collect:

3.1 Personal Identification Information

When you create an account, place an order, or contact us, we may collect:

• Full name – to identify you and personalize your experience
• Email address – to confirm orders, send receipts, and communicate with you
• Phone number – to facilitate order delivery coordination or contact you about your order
• Delivery address – including street address, city, state, and ZIP code, to fulfill delivery orders
• Billing address – when different from the delivery address, for payment processing purposes
• Date of birth or age verification – where required to confirm eligibility for certain promotions
• Username and password – for account security and authentication

3.2 Payment and Transaction Information

To process your food orders and payments, we collect transactional data such as:

• Payment card type (Visa, Mastercard, etc.) and last four digits
• Billing ZIP code associated with your payment method
• Transaction amounts, dates, and order histories
• Applied discount codes, promotional credits, and loyalty points balances

3.3 Usage and Behavioral Data

When you visit our website or use our online ordering platform, we automatically collect certain technical and behavioral information, including:

• Pages visited, links clicked, and time spent on individual pages
• Items browsed, added to cart, or ordered
• Search queries entered on the website
• Referral source (how you arrived at our website)
• Session duration and navigation paths through the site
• Frequency and pattern of visits

3.4 Device and Technical Information

We collect information about the device and browser you use to access our Services:

• IP address and approximate geographic location derived from IP
• Browser type and version (e.g., Chrome, Firefox, Safari)
• Operating system and device type (desktop, mobile, tablet)
• Screen resolution and display settings
• Device identifiers and hardware model information
• Internet service provider (ISP)
• Time zone settings

3.5 Cookie and Tracking Data

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect data about your interactions with our website. This includes session cookies, persistent cookies, and third-party analytics cookies. For more detailed information about how we use cookies and how to manage your cookie preferences, please refer to our Cookie Policy section below and any separate Cookie Policy document available on our website.

3.6 Communications and Feedback Data

When you contact us or provide feedback, we collect:

• The content of emails, messages, or forms submitted to us
• Customer service interaction records and complaint histories
• Survey responses, ratings, and reviews you submit
• Social media mentions or messages directed at our accounts

3.7 Information Collected from Third Parties

We may receive additional information about you from trusted third-party sources such as:

• Third-party delivery platforms and food ordering aggregators
• Social media platforms (if you connect your social account or use social login)
• Analytics and marketing service providers
• Publicly available sources for fraud prevention purposes

4. How We Use Your Information

Dewey's Pizza uses the personal information we collect for the following purposes, all grounded in legitimate business needs and applicable legal requirements under United States law, including the Federal Trade Commission Act (FTC Act) and applicable state laws:

4.1 Order Fulfillment and Service Delivery

• Processing and confirming online food orders
• Coordinating delivery or pickup logistics
• Sending order confirmations, receipts, and status updates via email or SMS
• Handling returns, refunds, or order modifications
• Providing customer support and resolving disputes

4.2 Account Management

• Creating and maintaining your customer account
• Authenticating your identity during login
• Allowing you to view order history and manage preferences
• Enabling loyalty rewards tracking and redemption
• Communicating important account-related notifications

4.3 Marketing and Promotional Communications

• Sending you promotional emails about new menu items, special offers, and discounts
• Personalizing recommendations based on your order history
• Running targeted advertising campaigns through digital channels
• Informing you about seasonal promotions, limited-time offers, and loyalty rewards

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any promotional email or by contacting us at [email protected]. Please note that even if you opt out of marketing emails, we may still send you transactional or service-related communications necessary to fulfill your orders.

4.4 Analytics and Business Improvement

• Analyzing website traffic patterns and user behavior to improve website functionality
• Understanding customer preferences to enhance menu offerings and pricing
• Monitoring and improving the performance of our online ordering system
• Conducting internal research and business analytics
• Generating aggregated, anonymized reports about our customer base

4.5 Legal Compliance and Safety

• Complying with applicable federal and state laws and regulations
• Responding to lawful requests from law enforcement or government authorities
• Preventing, detecting, and investigating fraud, unauthorized access, or illegal activity
• Enforcing our Terms of Service and other applicable agreements
• Protecting the rights, property, and safety of Dewey's Pizza, our customers, and the public

5. Cookies and Tracking Technologies

Our website uses various types of cookies and tracking technologies to enhance your experience and gather analytical data:

5.1 Types of Cookies We Use

5.2 Managing Your Cookie Preferences

You can control and manage cookies through your web browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive alerts when cookies are being set. Please note that disabling certain cookies may affect the functionality of our website, including the ability to place online orders. For detailed instructions on managing cookies, visit your browser's help documentation or visit www.allaboutcookies.org.

California residents may also exercise rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) regarding the use of tracking technologies for targeted advertising. See Section 9 for more information.

6. Sharing Your Information with Third Parties

Dewey's Pizza does not sell your personal information to third parties. However, we may share your data with trusted partners and service providers in the following circumstances:

6.1 Service Providers and Business Partners

We engage third-party companies to perform functions on our behalf. These service providers have access to your personal information only as necessary to perform their services and are contractually obligated to maintain confidentiality and security. Categories of service providers include:

• Payment processors – to securely process your credit/debit card transactions
• Delivery logistics companies – to coordinate and fulfill food delivery services
• Cloud hosting providers – to host and maintain our website and databases
• Email marketing platforms – to send promotional and transactional emails
• Analytics providers – to help us understand website traffic and user behavior
• Customer support software – to manage and resolve customer inquiries
• Fraud prevention services – to detect and prevent unauthorized transactions

6.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or in response to a valid legal request, including:

• Compliance with a court order, subpoena, or legal process
• Response to a lawful request from a government or regulatory authority
• Situations where disclosure is necessary to protect national security or public safety
• Enforcement of our Terms of Service or other legal agreements
• Protection against fraud, security threats, or illegal activity

6.3 Business Transfers

In the event that Dewey's Pizza undergoes a merger, acquisition, sale of assets, reorganization, or similar business transaction, your personal information may be transferred to the acquiring entity or successor organization as part of that transaction. We will notify you of any such change and any material changes to this Privacy Policy via email or a prominent notice on our website.

6.4 Aggregated and Anonymized Data

We may share aggregated or anonymized data that does not directly identify you with third parties, including industry partners, advertisers, or researchers, for business analysis, marketing, or research purposes.

7. Data Security

Dewey's Pizza takes the security of your personal information seriously and implements a range of technical, administrative, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.

7.1 Security Measures We Employ

• SSL/TLS Encryption: All data transmitted between your browser and our website is encrypted using industry-standard SSL/TLS technology (indicated by the "https" in our website URL).
• Payment Security: We comply with Payment Card Industry Data Security Standards (PCI DSS) through our third-party payment processors to protect your financial information.
• Access Controls: Access to personal data is restricted to authorized personnel on a need-to-know basis, with role-based access control systems in place.
• Firewalls and Intrusion Detection: We use firewalls and intrusion detection systems to monitor and protect our network infrastructure.
• Regular Security Audits: We conduct periodic security assessments and vulnerability scans to identify and address potential weaknesses.
• Password Protection: User account passwords are stored using strong cryptographic hashing algorithms.
• Employee Training: Our staff receives regular training on data privacy best practices and security protocols.

7.2 Data Breach Response

In the unlikely event of a data security breach that compromises your personal information, Dewey's Pizza will take immediate steps to contain the breach and mitigate harm. We will notify affected individuals and relevant authorities as required by applicable federal and state breach notification laws, including state-specific breach notification statutes applicable in the state where you reside.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to provide ongoing services, and to comply with our legal obligations. The following table outlines our general data retention periods:

After the applicable retention period expires, we will securely delete or anonymize your personal information in accordance with our internal data disposal procedures. Anonymized data that can no longer identify you may be retained indefinitely for statistical and analytical purposes.

9. Your Privacy Rights

Depending on your state of residence and applicable United States privacy laws, you may have certain rights regarding the personal information we hold about you. Dewey's Pizza is committed to honoring these rights and providing you with meaningful control over your data.

9.1 Rights Available to All U.S. Residents

• Right to Access: You have the right to request a copy of the personal information we hold about you, including information about how it is used and with whom it is shared.
• Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Deletion: You may request that we delete your personal information, subject to certain exceptions required by law (e.g., retaining records for tax or legal compliance).
• Right to Opt Out of Marketing: You may opt out of receiving promotional communications from us at any time.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights. We will not deny you services, charge different prices, or provide a lower quality of service because you exercised a privacy right.

9.2 Additional Rights for California Residents (CCPA/CPRA)

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), effective January 1, 2023:

• Right to Know: You may request disclosure of the specific pieces of personal information we have collected about you and the categories of sources, business purposes, and third parties involved.
• Right to Delete: You may request deletion of personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You may request correction of inaccurate personal information we maintain about you.
• Right to Opt Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. To exercise this right, contact us at [email protected].
• Right to Limit Use of Sensitive Personal Information: You may limit the use and disclosure of sensitive personal information to what is necessary to perform the services you requested.
• Right to Data Portability: You may request a copy of your personal information in a portable, readily usable format.
• Right to Non-Discrimination: As stated above, exercising your rights will not result in discriminatory treatment.

California residents may also submit requests through an authorized agent. We will verify the identity of the requestor before fulfilling any data rights requests. We will respond to verifiable consumer requests within 45 days, with a possible 45-day extension where reasonably necessary.

9.3 Additional Rights for Virginia, Colorado, Connecticut, and Other State Residents

Residents of states with comprehensive consumer privacy laws, including the Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), and similar state laws, may have rights including access, correction, deletion, portability, and opt-out of targeted advertising or profiling. Contact us to exercise these rights.

9.4 How to Exercise Your Rights

To exercise any of the privacy rights described above, please submit a request to us using one of the following methods:

• Email: [email protected] (subject line: "Privacy Rights Request")
• Website: deweysnew.click

We will verify your identity before processing your request to ensure that we are disclosing or modifying information belonging to the correct individual. This may require you to provide certain identifying information such as your email address or order number associated with your account. We will not require you to create an account to submit a request.

10. Children's Privacy

Dewey's Pizza takes the protection of children's privacy very seriously. Our Services are not directed to, and we do not knowingly collect personal information from, children under the age of 13. In many contexts, including participation in loyalty programs and online account creation, we require users to be at least 18 years of age.

We do not knowingly collect, use, or disclose personal information from children under 13 in violation of the Children's Online Privacy Protection Act (COPPA). If we become aware that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will take immediate steps to delete that information from our records.

If you are a parent or guardian and believe that your child under 13 has provided us with personal information without your consent, please contact us immediately at [email protected]. We will promptly investigate and remove the information if confirmed.

11. International Data Transfers

Dewey's Pizza is a United States-based business, and your personal information is primarily collected, stored, and processed within the United States. However, some of our third-party service providers, including cloud hosting, analytics, and marketing platforms, may process data in jurisdictions outside the United States.

If your personal information is transferred to or processed in another country, we take steps to ensure that such transfers are conducted in accordance with applicable laws and that appropriate safeguards are in place to protect your information. These safeguards may include:

• Contractual agreements with service providers that include data protection provisions
• Ensuring service providers adhere to privacy frameworks recognized under U.S. law
• Reviewing the data protection practices of international vendors prior to engagement

If you are located outside the United States and choose to use our Services, please be aware that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using our Services, you consent to this transfer and processing.

12. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, food delivery aggregators, or other external services that are not owned or controlled by Dewey's Pizza. This Privacy Policy does not apply to those third-party services.

We encourage you to review the privacy policies of any third-party websites or services you visit through links on our site. We are not responsible for the privacy practices, content, or security of third-party websites, even if accessed through a link on deweysnew.click.

Common third-party integrations that may involve data sharing include:

• Social media sharing buttons (Facebook, Instagram, X/Twitter)
• Google Maps or location services for store finder features
• Third-party payment gateways (e.g., Stripe, PayPal)
• Food delivery platforms (e.g., DoorDash, Uber Eats, Grubhub)

13. FTC Act Compliance and Consumer Protection

Dewey's Pizza complies with the Federal Trade Commission Act (FTC Act), which prohibits unfair or deceptive practices in commerce, including unfair or deceptive practices in connection with the collection and use of personal information. Our privacy practices are designed to be transparent, accurate, and consistent with the representations we make in this Privacy Policy.

We are committed to:

• Only collecting personal information that we genuinely need for stated purposes
• Using personal data in ways that are consistent with this Privacy Policy and any consent you have provided
• Maintaining reasonable security measures appropriate to the sensitivity of the data we collect
• Honoring our promises regarding data sharing and opt-out preferences
• Promptly addressing any consumer complaints related to privacy practices

14. Do Not Track Signals

Some web browsers and mobile devices offer a "Do Not Track" (DNT) feature that signals websites not to track your browsing activity across third-party websites. Currently, there is no universally accepted standard for how websites should respond to DNT signals. At this time, our website does not respond to DNT browser signals.

However, California residents may exercise their right to opt out of the sharing of personal information for cross-context behavioral advertising as described in Section 9.2 above. We will honor verified requests submitted through the contact methods provided in this policy.

15. Filing a Complaint with a Data Protection Authority

If you believe that your privacy rights have been violated or that Dewey's Pizza has not handled your personal information appropriately, we encourage you to first contact us directly so that we can address your concerns promptly and thoroughly.

Step 1 – Contact Us Directly: Send your complaint to [email protected] with the subject line "Privacy Complaint." We will acknowledge receipt of your complaint within 5 business days and aim to resolve it within 30 days.

Step 2 – File a Complaint with a Regulatory Authority: If you are not satisfied with our response, you may file a complaint with the following regulatory bodies:

16. Changes to This Privacy Policy

Dewey's Pizza reserves the right to update, modify, or revise this Privacy Policy at any time to reflect changes in our business practices, applicable laws, or technological developments. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Post the revised Privacy Policy on our website at deweysnew.click
• For material changes, send a notification to registered users via email or display a prominent notice on our website

Your continued use of our website or Services after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

17. Contact Us for Privacy Inquiries

If you have any questions, concerns, comments, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us. We are dedicated to addressing your privacy concerns promptly and transparently.

This Privacy Policy was last updated on July 2, 2026, and is effective as of that date. All previous versions of this Privacy Policy are superseded by this document.